GIG BOOKINGS, INTERVIEWS AND PRESS
Customer service requests for sales through Racket Records Online Store should be directed via the Racket Records contact details on this page.
PHOTOS & PACK SHOTS:
For high-resolution print-ready band promo photos and release pack shots etc, please contact us via email@example.com
LIVE / TECHNICAL CONTACT
For touring specifications and other production enquiries, please contact:
We get numerous requests from bands who want to be considered as a support act on tour.
Please CLICK HERE to visit our Support The Band page for details of how to submit your material.
We DO NOT accept support enquiries in any other manner.
You can contact us with general questions, suggestions, requests, or problems, at the Racket Club studio by email or post.
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CONTACT THE BAND
You can contact the band by writing to our special Marillion band member email address -
We pass all emails directly on to the right people and make sure they get your message.
Please be aware that the band do not always have time to respond to all the emails they are sent.
WEB FAN CLUBS
"The Web" Official Marillion Information Service (Fan Clubs)
Contact details for each Web Information Service are provided on the Web official information page at www.marillion.com/web
Web UK members enquiring about membership orders placed through Racket Records Online Store should use the Racket Records contact details on this page.
You can contact the website administrator using the following email address:
You can also report technical problems with the website to this address.
MARILLION ONLINE FORUM
If you are experiencing log-in problems or account issues with the Marillion Online Forum, please contact firstname.lastname@example.org
Only login and account issues will be addressed when contacting this email address - general enquries or technical problems will not be answered.
For all enquiries including ordering information, order status, and problems with the "My Account" section, Racket Records Online store, non-delivery or lost orders, or any other customer service questions, please contact us by email or post.
PLEASE NOTE THAT FOR DATA PROTECTION & TRACKING REASONS, WE ARE UNABLE TO ANSWER SPECIFIC ORDER QUERIES VIA SOCIAL MEDIA.
To help us provide the best and quickest service, we ask that in any correspondence you please provide your full name and postal address, as well as any online order numbers you have received, Paypal or Worldpay transaction numbers and if available your Marillion Online Account ID.
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FURTHER ORDERING INFORMATION
Most common questions about all aspects of shopping and ordering from Racket Records are answered on our Ordering Help Page.
Details on how to place an order, ordering by post, different methods of payment, shipping information, and more are all also available.
We recommend you read the Ordering Help Page before contacting us.